Description
When we use the term ‘responsible gaming’ or ‘responsible gambling’ we mean that people are aware of their personal circumstances, the risks involved and are capable of managing their casino gaming or other gambling behaviours. We recognise that problems can arise from a person’s uncontrolled involvement with one or more forms of gambling. Whilst most people can enjoy casino gaming in a self-controlled way, aware of the possible negative effects that can arise, some people may have difficulty in making informed decisions because of their age, personal, social or family circumstances, whilst others may have more complex mental, health, psychological , learning problems and/or be affected by substance, drugs or alcohol abuse.
We recognise that alone or together these factors may mean that some people can become vulnerable to uncontrolled or excessive casino gaming or other forms of gambling and as a consequence can develop problematic gambling behaviours.
Gambling-related harm not only disrupts or damages an individual’s personal and work life but its effects can create or worsen already existing difficulties for their families, friends or colleagues. Problem gambling can also be considered in association with a range of health, psychological and social problems that potentially involve public services such as public health, education and crime.
It is our aim to ensure that players and those responsible for others:
- Find it easy to understand the types of casino games they are engaged with
- Understand the risks associated with casino gaming and gambling in general
- Are aware of their rights to be treated fairly and to make complaints
- Know where to seek help and support if their gaming begins or has become problematic
*Prices differ by level
